Job Summary
A company is looking for an Outbound Specialist to assist in converting leads into members and guiding them through the enrollment process.
Key Responsibilities
- Drive enrollments by reaching out to qualified leads and encouraging them to complete the enrollment process
- Use effective closing techniques to address concerns and convert potential members into enrolled participants
- Deliver outstanding customer interactions by engaging with members and ensuring a seamless experience
Required Qualifications
- 2+ years of experience in outbound calling, telemarketing, or sales is highly preferred
- Professional and courteous phone manner
- Strong organizational and time management skills
- Proficient in using computers and relevant tools (e.g., Zoom Workplace, Excel, Jira, Slack, Notion)
- High school diploma or equivalent (bachelor's degree preferred)
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