Partner Relations Coordinator

Job Summary

A company is looking for a Partner Relations Coordinator to join their team.

Key Responsibilities

• Coordinate onboarding processes and maintain relations with ISPs
• Handle escalated service issues and coordinate with internal teams for resolutions
• Contribute to process improvements and optimize ISP satisfaction

Required Qualifications

• At least two years of experience in admin, customer service, or technical support
• Proficiency in Excel, Sheets, and CRM software; API knowledge preferred
• Experience managing processes and ISP relationships in client-facing environments
• High emotional intelligence and effective cross-functional communication skills
• Self-starter who thrives in fast-paced and evolving business conditions