Patient Advocate Specialist

Job Summary

A company is looking for a Patient Advocate Specialist to assist patients in resolving account balances for medical services and determining eligibility for assistance programs.

Key Responsibilities

• Screen patients for eligibility of State and Federal programs and assist with applications
• Maintain thorough documentation on patient accounts and ensure timely follow-up on applications
• Advise patients on appropriate assistance programs and maintain positive relationships throughout the process

Required Qualifications

• High school diploma or equivalent is required
• Prefer previous customer service or call center experience
• Prefer experience with medical coding or billing
• Proficient PC knowledge with typing ability of 30-40 wpm
• Ability to work independently and demonstrate excellent organizational skills