Patient Relations Specialist

Job Summary

A company is looking for a Patient Relations Specialist, Call Center.

Key Responsibilities

• Provide service to patients and providers through inbound and outbound calls, scheduling appointments, and addressing customer needs
• Verify and accurately capture patient demographics, insurance, and medical information while ensuring compliance with HIPAA regulations
• Resolve patient questions and problems efficiently and maintain accurate patient records in electronic databases

Required Qualifications

• High School Diploma or GED equivalent required
• One year of related experience and/or training or equivalent combination of education and experience
• Basic computer skills, including proficiency in Microsoft Excel, Word, PowerPoint, and Outlook
• Favorable result on background check required
• Excitement to learn and grow in the role