Enterprise Success Manager

Job Summary

A company is looking for an Enterprise Success Manager who will ensure clients realize the value of the Protective Intelligence technology platform.

Key Responsibilities

• Drive platform adoption and help clients achieve their business objectives
• Manage client communication for a streamlined experience and forecast renewals
• Identify growth opportunities and coordinate with sales for additional services

Required Qualifications

• 4+ years of experience in Client Success or Customer Success in a SaaS environment
• Extremely organized with the ability to manage multiple clients simultaneously
• Experience working independently and as part of a team in a fast-paced environment
• Familiarity with tools like SFDC, Pendo, Domo, and JIRA
• Corporate Security or Executive Protection knowledge is a plus