Patient Support Representative

Job Summary

A company is looking for a Patient Support Representative (REMOTE).

Key Responsibilities

• Handle inbound patient calls, providing information and solutions regarding products or services
• Perform data entry and verify insurance coverage while maintaining accurate medical documentation
• Coordinate delivery and setup of equipment, ensuring timely service and communication with patients

Required Qualifications

• Minimum education: High school diploma or GED
• Preferred education: Associate's Degree in medical office management or related field
• Minimum experience: Two years in a related administrative/customer service role or high-volume inbound call center; healthcare experience preferred
• Preferred experience: Knowledge of insurance authorization and home health products
• Required certification/license: None