Peer-to-Peer Support Specialist

Job Summary

A company is looking for a Peer-to-Peer Support Specialist.

Key Responsibilities

• Make initial contact with payors to coordinate payor peer-to-peer activities
• Schedule follow-up calls with payors to resolve payor peer-to-peer cases
• Manage workflow to promote timely and quality success for clients

Required Qualifications, Training, and Education

• Experience in a non-clinical support role
• Familiarity with healthcare payor processes
• Ability to navigate multiple software programs efficiently
• Strong documentation skills
• High school diploma or equivalent; relevant education preferred