Job Summary
A company is looking for a Pharmacy Member Specialist to join their Pharmacy Operations team.
Key Responsibilities
- Provide support for pharmacy needs, including Home Infusion and specialty savings programs
- Address inquiries related to medication management, coverage, and pharmacy networks
- Investigate and resolve pharmacy claims issues to ensure accurate processing and payments
Required Qualifications
- 3+ years of experience in Retail, Mail Order, or specialty pharmacy
- Experience working with cross-functional teams to implement defined processes
- Ability to evaluate alternative courses of action and make sound decisions
- Ability to multitask and manage ambiguity
- Strong focus on enhancing the member experience
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