Power Platform Support Analyst

Job Summary

A company is looking for a Product Support Analyst 3 (Power Platform Administrator).

Key Responsibilities

• Lead the administration, governance, and troubleshooting of the Power Platform Center of Excellence toolkit
• Administer Dynamics 365 CRM, develop and support Power Platform Canvas apps, and manage integrations
• Focus on AI administration and governance of Microsoft 365 Copilot, including user enablement and performance monitoring

Required Qualifications

• At least 8 years of hands-on experience customizing Dynamics 365 CRM and Power Platform solutions
• Strong troubleshooting skills with the ability to analyze logs and debug applications
• At least 5 years of experience with Power BI for data visualization and reporting
• Familiarity with Copilot Studio for automation and governance of Microsoft 365 Copilot features
• Skills in Canvas app development and AI/M365 Copilot governance are highly valued