Insurance Assistant

Job Summary

A company is looking for a Customer Service Insurance Assistant to support customer service operations in an inbound call center.

Key Responsibilities

• Enter and retrieve information using computer systems to update records and respond to inquiries
• Answer questions related to billing and insurance transactions while providing customer support
• Achieve individual goals related to work quality, phone and email handle time, and adherence to schedules

Required Qualifications

• High school diploma or equivalent
• 1-2 years of relevant customer service or administrative experience preferred
• Proficiency with computers is mandatory
• Intermediate skills in Microsoft Office suite applications
• Ability to maintain a professional remote working environment with high-speed internet