Pre-Visit Care Connector

Job Summary

A company is looking for a Pre-Visit Care Connector.

Key Responsibilities

• Conduct telephonic outreach to members and receive inbound calls
• Document demographic and medical history information accurately
• Ensure members have access to Primary Care Providers and identify gaps in care

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 2+ years of call center and/or telephonic customer service experience, preferably in healthcare
• 1+ years of experience collecting and documenting medical history information
• Proficient in Microsoft Word, Excel, and Outlook