Medical Call Center Support Specialist

Job Summary

A company is looking for a Medical Call Center Customer Support Specialist.

Key Responsibilities

• Provide excellent customer service and patient support
• Verify patient information and assist with prescription benefits
• Gather and review patient billing and medical information

Required Qualifications, Training, and Education

• Minimum of 1 year of recent call center experience
• Knowledge of medical terminology, HIPAA regulations, and patient privacy practices is a plus
• High school diploma or equivalent required
• Must have a private, quiet workspace and high-speed wired internet connection
• Basic technical troubleshooting skills for remote work issues