Remote Benefits Call Center Representative

Job Summary

A company is looking for a Remote Benefits Call Center Representative.

Key Responsibilities

• Manage a steady volume of incoming calls regarding employee benefits
• Provide information on healthcare, retirement, and additional employee perks
• Navigate multiple systems while actively listening to customer inquiries

Required Qualifications, Training, and Education

• Previous customer service and/or call center experience
• High school diploma or GED
• Experience working with healthcare and employer benefits is preferred
• Ability to work a flexible schedule between 8AM-7PM, Monday-Sunday
• Must pass a mandatory paid training program and a criminal background check