Remote Contact Center Agent

Job Summary

A company is looking for a Contact Center Agent (Remote).

Key Responsibilities

• Provide customer support via phone, email, or chat
• Assist customers with inquiries and resolve issues effectively
• Maintain accurate records of customer interactions and transactions

Required Qualifications

• High school diploma or equivalent
• Previous experience in a customer service role
• Proficiency in using computer systems and software
• Ability to work independently in a remote environment
• Must reside in Ohio, Pennsylvania, West Virginia, or Maryland (Annapolis)