Remote Customer Service Agent

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Handle inbound sales and customer communication regarding service status and order processing
• Research and resolve customer issues, expedite orders, and manage returns and special requests
• Collaborate with sales and suppliers to ensure effective communication and follow-up on outstanding issues

Required Qualifications

• High school diploma or GED required; Bachelor's degree is a plus
• 1-3 years of experience in a customer relationship role (sales, military, call center, etc.)
• Intermediate PC skills and ability to work with multiple systems concurrently
• Familiarity with SAP systems is helpful
• Ability to manage multiple priorities in a fast-paced environment