Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to support their claims team remotely.

Key Responsibilities

• Provide professional support to policyholders and healthcare providers via incoming calls
• Navigate multiple systems to verify information and resolve inquiries efficiently
• Engage with team members and contribute to process improvements while meeting performance goals

Required Qualifications

• High school diploma or GED
• At least 6 months of experience in a call-center setting
• Minimum of 1 year of customer service experience
• Ability to navigate and utilize multiple computer applications efficiently
• Professionalism in written communication