Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative BYOD.

Key Responsibilities

• Assist customers with their accounts and document information accurately
• Provide detailed explanations of account status and inquiries to customers
• Adhere to state and federal regulations while managing delinquent accounts

Required Qualifications

• Prior call center experience is required
• Experience navigating multiple systems/screens while assisting customers
• Must have dual working monitors and meet specific system requirements
• Proficient with Microsoft applications
• Must complete a virtual interview and system validation for equipment