Job Summary
A company is looking for a Medical Collections Representative (AR).
Key Responsibilities
- Contact consumers with past due medical bills to negotiate payment arrangements
- Provide empathetic support while resolving billing issues
- Continuously improve performance to maximize earning potential through bonuses or commission
Required Qualifications and Education
- Demonstrated experience in resolving challenging customer situations
- Professional communication skills suitable for conflict resolution
- Ability to self-manage in a remote work environment
- Private workspace and reliable internet connection required
- Experience in medical or bill collection is a plus, but not mandatory
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