Job Summary
A company is looking for a Customer Success Manager for the K12 sector.
Key Responsibilities
- Manage a full account portfolio and maintain relationships with customers to drive long-term adoption
- Serve as the primary point of contact for customer communication and conduct formal business reviews
- Collaborate with internal teams to ensure successful onboarding and ongoing support for clients
Required Qualifications
- Bachelor's degree required
- 3 years of experience in a customer success role
- Strong understanding of Salesforce is required
- Preferred experience in the K12 education market
- Data-driven literacy to analyze customer retention and identify trends
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