Remote Customer Service Representative

Job Summary

A company is looking for a Customer Care Representative to provide support to clients' employees regarding HR and financial issues.

Key Responsibilities

• Handle a high volume of inbound calls to answer questions and solve complex HR and financial issues
• Process transactions related to health enrollments, 401k contributions, and retirement elections
• Create and update files in the database while assisting customers with inquiries

Required Qualifications

• High school diploma or equivalent
• 3 years of experience in a customer service or call center environment
• Entry-level position; relevant experience preferred
• Proficient in using Windows 10 or newer computer systems
• Dependable internet access and a dedicated workspace free of distractions