Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative.

Key Responsibilities

• Answer incoming calls regarding the status of insurance applications
• Document questions and navigate multiple programs during calls
• Maintain client metrics and pass quality assurance evaluations

Required Qualifications

• High school diploma or GED
• At least 6 months experience in a call-center setting
• Ability to navigate and utilize multiple computer applications efficiently
• Professionalism in written communication
• Willingness to complete all pre-employment requirements