Job Summary
A company is looking for an Account Director to manage enterprise client relationships and drive retention and growth.
Key Responsibilities
- Own gross and net retention targets by driving renewal and upsell motions within enterprise accounts
- Lead strategic account planning to identify growth opportunities and ensure client satisfaction
- Proactively manage value realization to ensure clients achieve measurable outcomes from the solution
Required Qualifications
- Experience in strategic account management and consulting within enterprise environments
- Knowledge of HRTech, Learning & Development, and talent management domains
- Strong relationship management skills with the ability to engage executive stakeholders
- Proven ability to navigate change management processes in large organizations
- Familiarity with sales methodologies and data analysis to inform client strategies
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