Account Manager

Job Summary

A company is looking for an Account Manager (Remote- US Based).

Key Responsibilities

• Manage relationships with Enterprise-level clients, providing guidance on product usage and best practices
• Lead renewal processes and identify upsell opportunities while maintaining accurate records in Salesforce
• Prepare and conduct Quarterly Business Reviews, delivering strategic recommendations based on client performance metrics

Required Qualifications

• 3-5 years of experience in account management, preferably in a SaaS or client-facing environment
• Strong familiarity with Salesforce and proficiency in project management tools like Asana or Jira
• Experience managing multi-location or multi-user clients in a B2B setting
• Bachelor's degree preferred
• Ability to work independently in a fast-paced, remote-first environment