Account Manager

Job Summary

A company is looking for an Account Manager to support their team in managing customer relationships and account strategies.

Key Responsibilities

• Act as the primary contact for commercial customers, fostering long-term partnerships through engagement
• Develop and implement account plans to align with business and customer objectives
• Collaborate with cross-functional teams to enhance customer service, manage project scope, and propose additional services

Required Qualifications

• Bachelor's degree and 3+ years of customer account management experience or 5+ years of account management experience
• Experience working cross-functionally to support customer needs and deliver successful outcomes
• Proven ability to manage time, set priorities, and deliver results in a fast-paced environment
• Knowledge of product development and contract manufacturing processes
• Strong business acumen with the ability to influence decisions that drive performance