Job Summary
A company is looking for a VIP Account Manager.
Key Responsibilities
- Manage and build relationships with high-value customers to offer personalized services
- Act as the primary contact for VIP customers, ensuring effective communication and providing updates on offers
- Implement data-driven strategies to enhance customer experience and brand loyalty
Required Qualifications
- Proven experience in Account Management or Customer Relationship roles, preferably in the iGaming industry
- Understanding of iGaming Industry KPI metrics and terminology
- Analytical mindset with the ability to interpret data and trends
- Proficiency in CRM software and related tools
- Regulatory compliance knowledge is a plus
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