Bilingual Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative-Remote (Bilingual: Spanish and English).

Key Responsibilities

• Provide inbound customer support using a call flow guide in the customer's preferred language
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases

Required Qualifications

• Fluency in both Spanish and English (reading, writing, speaking)
• 1+ year of customer service experience
• Open availability for scheduling
• High school diploma or GED
• Ability to work from a quiet, distraction-free environment