Bilingual Customer Service Representative

Job Summary

A company is looking for a Remote Bilingual Healthcare Customer Service Representative.

Key Responsibilities

• Assist customers with issues and concerns during the use of the product and/or service
• Document call-related information for auditing and reporting purposes
• Maintain and update customer information as necessary and upsell current customers on new or enhanced services

Required Qualifications

• High school diploma or GED
• Customer service experience is a plus
• Strong computer navigational skills
• Familiarity with Microsoft Office applications (Word, Excel)
• Professional and courteous demeanor