Business Operations Specialist

Job Summary

A company is looking for a Business Operations Specialist to support Order-to-Cash processes and lifecycle management for assigned business solutions.

Key Responsibilities

• Manage setup, tracking, and renewal of customer/partner accounts and orders
• Process upsell/down sell activities to ensure uninterrupted service and accurate billing
• Maintain dashboards and reporting tools for contract performance and audits

Required Qualifications

• High school diploma required; associate degree or equivalent experience preferred
• Experience in order management or business operations
• Proficient in data entry and cloud-based business platforms
• Ability to manage multiple tasks in a deadline-driven environment
• Proficient in Microsoft Office Suite; familiarity with Salesforce or SAP is a plus