Customer Care Professional

Job Summary

A company is looking for an Associate Customer Care Professional for their Bank.

Key Responsibilities

• Handle sensitive telephone communications and manage member accounts efficiently
• Open new accounts and educate callers on products and services
• Process financial transactions accurately and stay updated on product offerings

Required Qualifications

• High school diploma required; college degree preferred
• 1-3 years of customer service or financial service industry experience
• Sales experience preferred
• Ability to work specified hours including training and Saturday shifts
• Proficiency in mainframe and PC applications in a multi-tasking environment