Customer Partnership Executive

Job Summary

A company is looking for a Customer Partnership Executive to oversee and support a portfolio of clients in the North Region.

Key Responsibilities

• Act as the primary point of contact for assigned clients, providing consultative support and ensuring timely issue resolution
• Oversee customer engagement, relationship health, and performance metrics to drive retention and account growth
• Collaborate with internal teams to ensure seamless customer experience and promote product utilization

Required Qualifications

• Bachelor's degree in Business, Finance, Healthcare Administration, or equivalent work experience
• 6+ years of experience in customer-facing roles, preferably in healthcare, SaaS, or revenue cycle management
• Working knowledge of 340B program operations and/or revenue integrity practices
• Strong analytical skills with the ability to interpret data and translate insights into strategic actions
• Proficiency with Microsoft Office Suite and Dynamics CRM