Job Summary
A company is looking for a Pharmacy Technician to support retail pharmacy customer relations programs.
Key Responsibilities
- Conduct outbound calls to patients for adherence-based programs and provide one-on-one support
- Address patient concerns and troubleshoot issues to ensure satisfaction and program success
- Utilize computer systems to record patient information and collaborate with teams for program improvement
Required Qualifications
- Resident of specific states due to regulatory compliance
- Active Pharmacy Technician license in state of residence
- 1+ years of experience in retail healthcare or high-volume call center
- Minimum of one consecutive year in customer service
- Verifiable High School diploma, GED, or equivalent work experience
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