Georgia Licensed Call Center Representative

Job Summary

A company is looking for a Call Center Representative to provide customer support and service.

Key Responsibilities

• Support customer inquiries regarding insurance policies, coverage, and billing issues
• Share expertise on products and services to ensure appropriate insurance coverage
• Assist customers in setting up new claim reports with empathy after accidents

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Property & Casualty license required for sales positions; opportunity to gain during training
• Ability to multitask and navigate multiple computer systems
• Experience in a customer service role
• Must have a designated workspace free from distractions and high-speed internet