Global Support Specialist

Job Summary

A company is looking for a Global Support Specialist.

Key Responsibilities

• Provide application support for Finance and HR products, ensuring customer satisfaction
• Resolve customer issues by following established guidelines and collaborating with other departments
• Maintain knowledge of proprietary applications and assist in creating customer service documentation

Required Qualifications

• 1-2 years of customer service experience
• Solid analytical and troubleshooting skills
• Experience with Microsoft Dynamics 365 Finance application preferred
• Bachelor's degree or equivalent work experience in Accounting, Finance, or MIS related field
• Demonstrated understanding of basic accounting fundamentals