Implementation Onboarding Specialist

Job Summary

A company is looking for a YC Implementation / Onboarding Specialist (Ex-founder in SF).

Key Responsibilities

• Guide clients through the onboarding process for product implementation
• Provide training and support to ensure successful product adoption
• Collaborate with cross-functional teams to enhance customer experience

Required Qualifications

• Experience in customer success, onboarding, or implementation roles
• Background as a founder or in a startup environment
• Strong understanding of product analytics and related tools
• Proven ability to work independently in a remote setting
• Familiarity with B2B software and SaaS products