Member Engagement Specialist

Job Summary

A company is looking for a Representative I - Member Engagement Specialist.

Key Responsibilities

• Educate members on company-sponsored incentives and assist with reporting and redeeming rewards
• Answer member inquiries regarding health notices and promote wellness programs
• Assist members with portal-related questions and document outcomes of correspondence

Required Qualifications, Training, and Education

• High-speed Broadband internet connection (100/25 mbps) with a direct ethernet connection
• 2 years of experience in a customer service call center environment
• Keyboarding skills with the ability to type 45 WPM with 95% accuracy
• Familiarity with Microsoft 360 (Outlook, Teams, One Drive)
• High School diploma or GED