Louisiana Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to assist customers in a remote setting.

Key Responsibilities

• Support customer inquiries regarding insurance policies, coverage, and billing issues
• Provide expertise on products and services to ensure appropriate insurance coverage
• Assist customers in setting up new claim reports with empathy and care

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Property & Casualty license required for sales roles, with training provided for those not already licensed
• Ability to multitask and navigate multiple computer systems
• Must have a designated workspace free from distractions and high-speed internet
• Full-time availability, including evenings and weekends after training