New York Licensed Personal Lines Manager

Job Summary

A company is looking for a Personal Lines Client Service Manager II.

Key Responsibilities

• Respond to client inquiries regarding insurance-related issues including billing, coverage, and claims
• Maintain accurate client and policy data within company systems
• Support client satisfaction and retention initiatives while delivering high-quality service

Required Qualifications

• Bachelor's degree with 3+ years of client service or claims management experience, or a High School degree/GED with 8+ years of experience
• Producer's License
• Proficiency in Microsoft Office
• Ability to learn and adapt to new systems quickly
• Basic understanding of professional and industry standards/practices