Record Retrieval Support Specialist

Job Summary

A company is looking for a Record Retrieval Support Specialist.

Key Responsibilities

• Handle outgoing medical records requests and provide customer service via phone and email
• Ensure compliance with HIPAA regulations and company policies regarding confidentiality
• Maintain communication with the Supervisor regarding customer service issues and workload updates

Required Qualifications

• High School Diploma or GED
• Previous administrative or back-office experience, preferably in healthcare
• Basic skills in Microsoft Excel and Word
• Understanding of medical records processes and HIPAA regulations
• Strong organizational skills to manage workload effectively