Senior Account Manager

Job Summary

A company is looking for a Sr. Account Manager who will focus on leadership, client relationship management, and expertise in the mortgage industry.

Key Responsibilities

• Oversee account representatives and act as the primary escalation point for service issues
• Manage client relationships, assess needs, and resolve inquiries promptly
• Identify business growth opportunities and expand existing accounts in collaboration with the sales team

Required Qualifications

• Demonstrated experience in mortgage, focusing on loan modification and loss mitigation
• Strong goal orientation with a track record of achieving business objectives
• Ability to cultivate deep, multi-level relationships within client organizations
• Strategic thinking and business development skills
• Capacity to exercise independent judgment and discretion