Senior Community Manager

Job Summary

A company is looking for a Senior Community Manager to enhance community engagement and safety.

Key Responsibilities

• Interact with volunteer moderators and community members to address their needs and inform policy improvements
• Participate in community engagement meetings and assist with community requests, including running elections for moderators
• Collaborate with Trust & Safety and Support Teams, and communicate community feedback to product teams

Required Qualifications

• 3-5+ years in a user-facing role within a large organization
• Experience with community management, preferably within Stack Overflow communities
• Strong understanding of technology, platform content issues, and moderation practices
• Exceptional interpersonal skills and ability to provide actionable feedback
• Experience working cross-functionally with various departments is a plus