Senior Global Account Consultant

Job Summary

A company is looking for a Senior Global Account Consultant.

Key Responsibilities

• Manage customer relationships and serve as the main point of contact for key Workforce Mental Health customers
• Collaborate with the Customer Success Manager on international activities and customer meetings
• Identify and monitor risks while developing strategies for customer retention and portfolio growth

Required Qualifications

• Suitable qualification in business, psychology, or a similar field
• More than 5 years of customer success experience, ideally within an Employee Assistance Program (EAP) setting
• International experience is highly desirable
• Ability to innovate and creatively solve problems in a collaborative manner
• Strong project management skills and experience working on cross-functional teams