Senior Technical Account Manager

Job Summary

A company is looking for a Senior Technical Account Manager.

Key Responsibilities

• Act as a primary liaison between retail teams, clients, and engineering departments
• Proactively engage resources and drive technical direction to resolve product issues and incidents
• Support teams through training, mentoring, tool development, and project management

Required Qualifications

• Comprehensive understanding of technology systems and resources within the Technology Division
• In-depth knowledge of products and solutions for diverse technical environments
• Experience in a fast-paced environment with the ability to work autonomously
• Leadership experience in training and mentoring teams
• Ability to adhere to strict deadlines while making informed decisions