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Technical Account Manager

7/10/2025

No location specified

Job Summary

A company is looking for a Technical Account Manager to provide expert technical support and guidance to customers.

Key Responsibilities
  • Develop and maintain strong relationships with assigned customers, understanding their unique business needs
  • Provide expert technical advice and solutions tailored to customer requirements and troubleshoot complex issues
  • Collaborate with internal teams to address customer feedback and improve product offerings
Required Qualifications
  • Proven experience in a senior technical support or customer success role, preferably in a SaaS environment
  • In-depth product knowledge of similar platforms and ability to configure complex workflows
  • Strong understanding of web technologies, integrations, and APIs
  • High emotional intelligence with the ability to build strong customer relationships
  • Proven ability to collaborate across departments, including Product, Engineering, and Support teams

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