Membership Account Associate

Job Summary

A company is looking for a Membership Account Associate I.

Key Responsibilities

• Manage setup, maintenance, billing, and accounts receivable for customer accounts
• Process member eligibility and billing updates while adhering to established procedures
• Engage with group contacts to enhance customer experience and resolve issues

Required Qualifications

• Associates degree or equivalent work experience
• 2 years of experience in data reconciliation, member eligibility, or account management
• 3 years of customer service or claims processing experience
• Intermediate knowledge of Microsoft Windows, Word, and Excel
• Experience applying mathematical concepts to practical situations