Texas Licensed Pharmacy Technician

Job Summary

A company is looking for a Senior Pharmacy PA/Appeals Technician.

Key Responsibilities

• Answer incoming Prior Authorization inquiry calls and resolve formulary and benefit issues
• Process prior authorization requests through multiple computer systems, ensuring data accuracy and compliance
• Handle inbound phone requests and gather member data for pharmacist consultations

Required Qualifications

• Active and unrestricted licensure/certification as a Pharmacy Technician or equivalent
• 6+ months of experience in Customer Service/Customer Relations with healthcare professionals
• Basic proficiency in Microsoft Excel, Word, and Outlook
• Must reside in Texas, Kansas, Missouri, or Arkansas
• Ability to work flexible shifts from 5:00 AM to 12:00 AM, including OT and weekends