User Access Management Support

Job Summary

A company is looking for a User Access Management (UAM) Process and Operational Support professional for a remote, temporary position.

Key Responsibilities

• Monitor and categorize requests in the UAM shared mailbox by priority and content
• Maintain and update request statuses using SharePoint and Excel
• Coordinate between requestors, SPOCs, and internal support teams

Required Qualifications

• 2+ years of relevant experience in administrative support or project coordination, preferably in IT environments
• Familiarity with UAM lifecycle, SharePoint, Workday, and VDI onboarding processes
• Proficiency in Microsoft Outlook, SharePoint, Excel, Teams; knowledge of ServiceNow is a plus
• Ability to identify common submission errors and act accordingly
• Candidates must declare a clear criminal record issued no earlier than 3 months prior to the start date