Remote Medical Call Center Representative

Job Summary

A company is looking for a Medical Call Center Representative.

Key Responsibilities

• Receive inbound calls and may require outbound calls as needed
• Update patient data to ensure accuracy and compliance with guidelines
• Assist with medication coverage inquiries by working with carriers

Required Qualifications, Training, and Education

• Minimum of 1 year recent call center experience
• High School Diploma or equivalent
• Basic technical troubleshooting skills for remote work issues
• Knowledge of medical terminology and HIPAA regulations is a plus
• Must have a private, quiet workspace and high-speed wired internet connection