Remote Technical Alarm Specialist

Job Summary

A company is looking for a Remote Technical Alarm Specialist.

Key Responsibilities:

• Engage with customers to understand their security needs and promote relevant products
• Provide technical assistance to customers via scheduled calls, ensuring effective solutions
• Troubleshoot and install various alarm products while communicating complex issues clearly

Required Qualifications:

• High school diploma or equivalent; some college credits or a degree preferred
• At least 1 year of technical service experience required
• One year of experience with home security systems is highly preferred
• Must have a private, quiet work area with adequate internet bandwidth
• Strong technical aptitude is essential