Renewals Representative

Job Summary

A company is looking for a Renewal Representative to manage customer renewals and expand relationships.

Key Responsibilities

• Ensure a seamless and timely renewal process for clients
• Collaborate with the Sales team on strategic renewals and upsells
• Proactively negotiate renewals and address at-risk accounts

Required Qualifications

• Experience in developing strategic customer relationships
• Ability to handle sensitive situations professionally
• Demonstrated skills in engaging with executives and senior managers
• Strong ability to identify significant information and determine strategic actions
• Experience in leading groups and organizations effectively