Sales Operations Manager

Job Summary

A company is looking for a Sales Operations Manager to oversee and scale critical policies and governance frameworks for its global sales organization.

Key Responsibilities

• Govern and maintain core sales policies, ensuring clarity, fairness, and global consistency
• Lead the account dispute process, resolving ownership conflicts in a timely manner
• Identify and redesign governance systems to scale with company growth, introducing automation and AI-enabled solutions

Required Qualifications

• 6+ years of experience in Sales Operations/Revenue Operations and Renewals Strategy roles, preferably in a SaaS environment
• Proven ability to drive improvements in sales workflows through cross-functional project management
• Expertise in Salesforce.com and related sales tech tools; experience with Renewals or Customer Success teams is a plus
• Strong organizational skills and business judgment with a track record of leading complex projects
• Bachelor's degree from a top university; focus in business, finance, economics, or engineering preferred